Refund policy

Exchange and Refund Policy

Exchanges

You may request an exchange within 7 days of receiving your order. Exchanges are available for a different colour of the same product, subject to current stock availability.

To qualify, your item must be:

  • Unworn, unused, and in the same condition you received it.

  • In its original packaging, with any original tags included.

  • Accompanied by a receipt or proof of purchase.

Contact us with your order number and preferred colour. Once approved, we will provide instructions for returning your item. Please do not send items back without contacting us first.

After receiving and inspecting your item, we will arrange your exchange.

Damaged Items and Refunds

We offer refunds only for items that arrive damaged. Please report the damage within 24 hours of receiving your order, including your order number and clear photos of the damaged item and packaging.

Once we review your request, we will provide any necessary return instructions. If approved, your refund will be issued to your original payment method within 10 business days. Your bank or payment provider may take additional time to process it.

We do not offer refunds for changes of mind or colour preferences. Eligible colour changes are covered by our exchange policy above.

These conditions do not limit any mandatory rights or remedies you have under applicable consumer protection laws.

Contact Us

For exchange requests or damage reports, contact us through: